What driver does the BIGtrack Wireless use?
The BIGtrack Wireless uses the generic USB Human Interface Device (HID) driver of the operating system.

How can I adjust the speed of the cursor?
You will want to adjust the speed of the cursor within the mouse setting of your computer’s operating system.

What are the dimensions of the BIGtrack Wireless?
6.9” (175.26 mm) x 6.7” (170.18 mm) x 3.1” (78.74 mm).

Why is there a delay with the right click?
The delay is from the Drag Lock function. This function can be turned off with the Drag Lock switch on the BIGtrack Wireless. See the Quick Start Guide for further details.

How are you able to adjust mouse speed on an iPad?
iOS/iPad OS 13.4 or newer with Mouse/Head Mouse paired/connected

To change the iPad trackpad tracking speed, simply drag the slider underneath the heading Tracking Speed to set the tracking speed of the pointer when it’s moving across the screen.

When paring my device to an iPad, iPhone, or other Apple device, why am I seeing a message stating “Using this accessory may affect Wi-Fi and Bluetooth connectivity”?
Information provided by Apple (as of iOS 13.4 and iPadOS 13.4) states that the message is to inform consumers of possible performance issues that could impact the functionality of their device by having too many unused Bluetooth device actively paired at the same time. Their recommendation to reduce the wireless connection impact is to disconnect unused Bluetooth devices that are not actively in use.

This can be done by going into Settings -> Bluetooth, tap the blue information button next to the accessory's name, then tap Disconnect or Forget.

We fully test our devices to ensure proper performance with Apple devices running the latest iOS or iPadOS operating systems to confirm compatibility.